Frequently Asked Questions
Everything you need to know about our premium western wear.
How do I determine my size in Kimes Ranch jeans?
Our jeans are designed for a functional, athletic fit. We recommend referring to our comprehensive size guide located on each product page, which provides specific measurements for waist, rise, and inseam to ensure your perfect fit.
What is your return and exchange policy?
We offer a 30-day return window for all unwashed and unworn items with original tags attached. Exchanges are free of charge, while returns for a refund to the original payment method will incur a standard shipping fee.
How long will it take for my order to ship?
Standard orders are typically processed within 1-2 business days. Once shipped, domestic delivery usually takes between 3 to 7 business days depending on your location and the shipping method selected at checkout.
Do you offer international shipping?
Yes, we ship to many countries worldwide. International shipping rates and delivery times are calculated at checkout based on the destination and weight of the package.
How should I care for my denim to ensure longevity?
To preserve the color and integrity of the denim, we recommend washing your jeans inside out in cold water with a mild detergent. Hang them to dry or tumble dry on a low heat setting.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover. We also offer express checkout options through PayPal, Apple Pay, and Shop Pay installments.