Returns & Exchanges
At Kimes Ranch, we stand by the quality of our premium denim and apparel, offering a 30-day window for returns and exchanges on all unwashed and unworn items. We want to ensure you find the perfect fit and style for your western lifestyle with complete peace of mind.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and shipping zip code to select the items you wish to return or exchange.
- 2.Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email and attach it securely to your package.
- 3.Pack and Ship
Place your items in their original packaging with all tags attached and drop the parcel off at any authorized carrier location.
- 4.Processing and Refund
Allow 5-7 business days for our warehouse to inspect your return; once verified, your refund will be issued to your original payment method or your exchange will be shipped.